Dewi188 Privacy Policy – Personal Data Protection for Malaysia Players

This Privacy Policy describes dewi188's privacy practices with respect to the collection, use, storage, and disclosure of personal information gathered from players using the dewi188 platform in dewi188.biz. "We" and "dewi188" refer to the platform operator. "You" refers to the individual using our platform. By registering for or using dewi188's services, you agree to the terms of this Privacy Policy.

Dewi188 collects your personal information during the registration process, through your use of the platform, and via interactions with our support team. The information collected falls into two main categories:

A. Information You Provide Directly

• Registration information: Full name, Malaysian phone number, email address, and chosen password.
• Identity information (KYC): Identity card number (MyKad), facial image and additional documents where required for identity verification prior to the first withdrawal.
• Financial information: Bank account or digital wallet details (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay) used for deposits and withdrawals. Full bank card numbers are not stored on our servers.
• Communication information: The content of your conversations with our customer support team via Live Chat, email or other channels.

B. Automatically Collected Information

• Device & access data: IP address, browser type, operating system, device ID, and login timestamps.
• Gaming activity data: Betting records, game history, wins, losses, and bonus activity – retained for compliance and dispute resolution purposes.
• Location data (approximate): Estimated country and city based on IP address, for the purpose of geo-restriction compliance.
• Cookie and session data: Information collected through cookies and similar tracking technologies (see Section 7).

Dewi188 uses your personal information solely for the following purposes:

Dewi188 only processes your personal data on a valid legal basis. We do not process your data arbitrarily. The following are the legal bases we rely on:

• Consent: For marketing communications and non-essential cookie usage, we only process data based on your explicit consent. You may withdraw your consent at any time.
• Contract performance: To process your account, deposits, withdrawals, and to provide access to the dewi188 services you have registered for.
• Legitimate interests: For platform security, fraud detection, service improvement and internal analytics that do not adversely affect your fundamental rights.
• Legal obligations: To meet legal compliance requirements, including KYC verification and reports mandated by the relevant authorities.

Dewi188 does not sell your personal information to any third party. However, in the following limited circumstances, we may share your information with trusted parties:

• Technology service providers: Server hosting companies, CDN providers, and gaming platform providers that help us operate dewi188. All such providers are bound by strict confidentiality agreements.
• Payment gateway: Payment service providers that process your deposits and withdrawals (Touch 'n Go, GrabPay, DuitNow, FPX, etc.). They only receive the information necessary to complete the relevant transaction.
• Identity verification service: Third-party KYC providers that assist us in verifying player identities for regulatory compliance purposes.
• Legal authorities: Where required by law, court order or a valid request from a law enforcement agency.
• Analytics services: Anonymised and aggregated data may be shared with analytics services to help us understand platform usage patterns.

Dewi188 does not retain your data longer than necessary. Our retention policy is as follows:

• Active account data: Retained for as long as your account remains active on dewi188. Data is updated whenever you submit new information.
• Financial & transaction data: Retained for a minimum of 7 years from the transaction date for financial and tax compliance purposes.
• Support communication data: Retained for 2 years from the date of last interaction for reference in the event of a dispute.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.
• After account closure: Personal data will be deleted or anonymised within 30 days of account closure confirmation, unless a longer retention period is required by law.

Dewi188 continuously invests in best-in-class security technologies and practices to safeguard your personal data. The following security layers are in place:

• 256-bit SSL/TLS encryption: All communications between your browser and dewi188's servers are encrypted. Look for the padlock icon in your browser's address bar when using dewi188.
• Secure password storage: Your password is never stored in plain text. We use an irreversible cryptographic hashing function.
• Two-factor authentication (2FA): Available and recommended for all dewi188 accounts as an added layer of security.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect suspicious activity, unauthorised login attempts, and anomalies.
• Regular penetration testing: We conduct regular security testing to identify and address system vulnerabilities before they can be exploited.
• Staff training: All dewi188 staff who handle personal data receive regular data security training.

Dewi188 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored on your device when you visit our site.

Types of Cookies We Use:

• Essential cookies (required): Required for core platform functions – login, session security and basic navigation. These cookies cannot be disabled as the platform will not function properly without them.
• Performance & analytics cookies: Helps us understand how players use dewi188 — which pages are visited most often, how long sessions last, and more. This information is used in aggregate form and does not identify individuals.
• Functional cookies: Saves your preferences such as selected language, frequently used tables and display settings for a more personalised experience.
• Security cookies: Helping to detect and prevent fraudulent activity and account abuse.

You can manage your cookie settings through your browser (Chrome, Firefox, Safari, etc.). Please note that disabling certain cookies may affect the functionality of the dewi188 platform.

As a dewi188 player, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

Dewi188 is an adult entertainment platform intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If you believe that an individual under the age of 18 has registered a dewi188 account or that their data has been collected without authorisation, please contact us immediately at support@dewi188.biz. We will investigate and take prompt action to close the account and delete all associated data.

Parents and guardians are advised to monitor their children's internet usage and to use the parental control tools available on their devices to prevent unauthorised access to online gambling sites.

Dewi188 reserves the right to update or amend this Privacy Policy at any time. We will notify you of any material changes through the following means:

• In-platform notification on dewi188 upon your next login.
• An email to your registered email address at least 7 days before the changes take effect.
• Updating the "Last Updated" date at the top of this document.

Continued use of the dewi188 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request data deletion before the effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or how dewi188 handles your personal data, please contact us: